Marc Benioff switches to Google Gemini 3 after three years of ChatGPT

Salesforce CEO Marc Benioff announced a decisive pivot in AI preference, publicly shifting from ChatGPT to Google’s Gemini 3. The move follows three years of daily ChatGPT usage, yet his reaction to Gemini 3 was immediate and emphatic. By declaring he is not going back, the shift highlights competitive velocity in large language models. This change also signals shifting expectations among enterprise AI leaders. Marc Benioff switches to Google Gemini 3, marking a notable turning point in generative AI adoption sentiment.

Benioff’s abrupt change signals shifting enterprise confidence

Benioff shared that he spent two hours testing Gemini 3 before deciding to move away from ChatGPT. He described Gemini’s reasoning, speed, image handling, video processing, and responsiveness as sharply superior. His comments reached more than 3.2 million users, reinforcing the influence of executive endorsement in AI perception. Despite previous praise for ChatGPT and Salesforce’s integration of GPT-5 within Agentforce 360, this decision reflects how rapidly AI performance benchmarks evolve.

Industry leaders highlight Gemini 3’s competitive leap

Gemini 3 launched as Google and DeepMind’s most advanced model. It quickly reached the top of the LMArena leaderboard, ranking high in reasoning, code generation, writing, and factual tasks. Leaders across Silicon Valley acknowledged the breakthrough. Sam Altman congratulated Google. Andrej Karpathy called the model a strong daily driver. Stripe CEO Patrick Collison cited a live example where Gemini generated an interactive genetics breakthroughs web page.

OpenAI acknowledges pressure as competition intensifies

A memo shared internally suggested OpenAI expected competitive impact from Gemini. Altman advised teams to anticipate friction as Google advances aggressively. He noted possible short-term economic effects but reinforced confidence in progress. This moment illustrates a high-acceleration race where model superiority may shift month by month. The launch follows OpenAI’s release of GPT-5.1 and Anthropic’s introduction of Claude Opus 4.5.

Marc Benioff switches to Google Gemini 3 at a pivotal moment, expressing transformation in capability perception. Enterprise AI strategy now adapts not annually, but continuously. This shift raises a larger question for CXOs and builders: When models change this fast, how should adoption cycles evolve?

Final Reflection

Does Benioff’s shift represent a personal preference, or does it foreshadow broader migration across enterprise AI stacks?

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